Zama Rentals Mexico Quintana Roo Tulum Zama

Aloft Tulum | Hotel in Tulum

| 8.7 (386 Reviews) |   Pet Friendly  5 Bathrooms  21 Guests
Zama Hotel | Aloft Tulum

Hotel in Zama, Tulum

Located in Tulum, 2.3 miles from Tulum Archeological Site, Aloft Tulum has accommodations with an outdoor swimming pool, private parking, a fitness center and a garden. The property is around 1.4 miles from Tulum Bus station, 1.6 miles from Parque Nacional Tulum and 1.9 miles from Bus station Tulum Ruins. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. Rooms contain air conditioning, a safety deposit box and a TV, and certain accommodations at the hotel have a terrace. A buffet breakfast is available at Aloft Tulum. At the accommodation you'll find a restaurant serving Mediterranean, Mexican and Seafood cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. You can play pool at this 4-star hotel, and the area is popular for cycling. There's an in-house bar and guests can also use the business area. Sian Ka´an Biosphere Reserve is 8.4 miles from Aloft Tulum, while Xel Ha is 11 miles from the property. Tulum International Airport is 25 miles away.

Aloft Tulum is located in Tulum.

This 166 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Business Services, Fireplace/Heating, and several others. This is a 4 star rated property and has over 386 reviews with the average score of 8.7 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 166 Bedrooms Hotel if you want to learn more about this RBO place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Aloft Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aloft Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Av. Coba Mza 05 Lote 01, Tulum, 77780, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
  • Special diet meals (on request)
  • Fruit
  • Snack bar
  • Restaurant
  • Coffee house on site
  • Kids' meals
Parking
  • Electric vehicle charging station
  • Parking on site
  • Parking
  • Private Parking
Activities
  • Tour or class about local culture
  • Temporary art galleries
  • Solarium
  • Live sports events (broadcast)
  • Pool table
  • Cycling
  • Fitness
  • Game room
  • Fitness center
  • Live music/Performance
  • Diving
  • Snorkeling
  • Bike tours
Entertainment
  • Indoor play area
General
  • Air conditioning
  • Family rooms
  • Heating
  • Non-smoking rooms
  • Smoke-free property
  • Soundproof rooms
  • Pet friendly
  • Facilities for disabled guests
  • Wifi in all areas
  • Safe
  • Elevator
Guest Services
  • Hair/Beauty salon
  • Laundry
  • Shuttle service
  • Meeting/Banquet facilities
  • Private check-in/out
  • Fax/Photocopying
  • Concierge
  • Baggage storage
  • Shared lounge/TV area
  • Pet bowls
  • Tour desk
  • Pet basket
  • Dry cleaning
  • Room service
  • Airport shuttle
  • Car rental
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Express check-in/out
  • Business center
  • Airport shuttle (additional charge)
  • Ironing service
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
  • Terrace
  • Sun deck
Security/Safety
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Key access
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Mobile app for room service
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Pool with view
  • Pool bar
  • Rooftop pool
  • Beach chairs/Loungers
  • Infinity pool
  • Beach umbrellas
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Destination fee $22 usd per night includes: welcome drinks, daily free shuttle transportation to the beach club (roundtrip), daily use of bicycle, daily food and beverage credit 14 usd (full per day), 1 tour to the yalku lagoon (24hrs prior reservation), a credit card is required to be authorized for incidental charges upon arrival.

Reviews

Value for money:
8.55
Location:
8.56
Staff:
8.82
Facilities:
8.95
Comfort:
9.16
Cleanliness:
9.24
David
Jun 14, 2025 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location is on the strip from a lot of food spots and about 10-15 mins from beach clubs and every other lounge out there. The strip has pretty much anything you need while you are there. And the front desk and staff were very helpful.
Negative: I didn’t like that parking wasn’t included in stay and $15 dollars a day, but you can park right outside of property for free, so it wasn’t that bad. The key card doesn’t work in the elevator like it’s suppose too, you will figure it out after a couple of times trying to get to your room. No ice machines, have to go to the bar or bother the staff all the time for ice. Breakfast was ok, not the best. Didn’t like the huge washcloths.
Summary: Property is good for the price and a convenient and nice location. I would come back, staff is very helpful. Could use s
See All Reviews

Room Arrangement

Room Info Facilities
King Room with City View
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed
King Room with City View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Interconnecting room(s) available, Ironing facilities, Laptop safe, Soundproof, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Kitchen

Coffee machine

View

City view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Double Room with Two Double Beds and City View
Room Type: Family
Room Size: 32 m2
2 Full bed(s) Bed
Double Room with Two Double Beds and City View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Interconnecting room(s) available, Ironing facilities, Laptop safe, Soundproof, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

View

City view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite with Sofa Bed and Jungle View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
1 Sofa bed Bed
One-Bedroom King Suite with Sofa Bed and Jungle View

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Ironing facilities, Laptop safe, Soundproof, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Sofa

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Room with Jungle View
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed
King Room with Jungle View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Ironing facilities, Laptop safe, Soundproof, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, View

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Double Room with Two Double Beds and Jungle View
Room Type: Family
Room Size: 32 m2
2 Full bed(s) Bed
Double Room with Two Double Beds and Jungle View

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Ironing facilities, Laptop safe, Soundproof, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area

Bedroom

Linens, Wardrobe or closet

View

Garden view

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Double Room with Two Double Beds, Terrace and Jungle View
Room Type: Double
Room Size: 50 m2
2 Full bed(s) Bed
Double Room with Two Double Beds, Terrace and Jungle View

Bathroom

Hairdryer, Toilet, Conditioner, Body soap, Towels, Free toiletries, Shampoo, Shower

Media & Technology

TV, Satellite channels, Telephone

General

Air conditioning, Soundproof

Outdoors

Terrace

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Room with Terrace and Jungle View
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Toilet, Conditioner, Body soap, Towels, Free toiletries, Shampoo, Shower

Media & Technology

TV, Satellite channels, Telephone

General

Air conditioning, Soundproof

Outdoors

Terrace

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite with Balcony and Jungle View
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Toilet, Conditioner, Body soap, Towels, Free toiletries, Shampoo, Shower

Media & Technology

TV, Satellite channels, Telephone

General

Air conditioning, Soundproof

Outdoors

Balcony

View

Garden view

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Aloft Tulum pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Aloft Tulum?

Check-in time for Aloft Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Aloft Tulum have a swimming pool?

Yes, this Aloft Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aloft Tulum?

Best-rates for the Aloft Tulum starts from $80 per night with includes Internet, Air Conditioner, Oceanfront, EV Charge Station, Bedding/Linens, Restaurant, Guest Services, Entertainment, Child Friendly, Parking, Pool, Balcony/Terrace, Security/Safety, Wellness Facilities, View, Ocean View, Business Services, Fireplace/Heating, Laundry, Pet Friendly, TV, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Sports/Activities, Bar with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Aloft Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aloft Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aloft Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aloft Tulum?

Based on the information reported by the owner or manager, the Aloft Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aloft Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Aloft Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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