Novotel Makassar Grand Shayla | Hotel in Makassar

| 7.7 (78 Reviews) |  5 Bathrooms  26 Guests
Makassar Hotel | Novotel Makassar Grand Shayla

Hotel in Makassar

Offering an outdoor pool and views of the sea, Novotel Makassar Grand Shayla is located in Makassar. The hotel has a spa center and fitness center, and guests can enjoy a meal at the restaurant. Each room has a flat-screen TV with cable channels. Some rooms include a seating area for your convenience. You will find a kettle in the room. Extras include slippers and free toiletries. You will find a 24-hour front desk at the property. The nearest airport is Hasanuddin Airport, 11 mi from the property.

Novotel Makassar Grand Shayla is located in Makassar.

This 312 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Balcony/Terrace, Accessibility, and several others. This is a 4 star rated property and has over 78 reviews with the average score of 7.7 . Coming to Makassar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 312 Bedrooms Hotel if you want to learn more about this RBO place in Makassar. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Makassar Grand Shayla in Makassar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Makassar Grand Shayla”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jalan Charil Anwar No. 28, Makassar, 90115, Indonesia

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Snack bar
  • Kid-friendly buffet
Parking
  • Private Parking
  • Parking on site
  • Parking
  • Free parking
Accessibility
  • Wheelchair accessible
  • Raised toilet
  • Toilet with grab rails
Activities
  • Fitness center
  • Foot massage
  • Couples' massage
  • Back massage
  • Fitness
  • Spa facilities
  • Spa lounge/Relaxation area
  • Massage chair
  • Massage
  • Spa/Wellness packages
  • Kids' club
  • Head massage
  • Foot bath
  • Hand massage
  • Full-body massage
  • Locker rooms
  • Neck massage
  • Spa
Entertainment
  • Board games/Puzzles
  • Indoor play area
General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Wifi in all areas
  • Air conditioning
  • Elevator
Guest Services
  • 24-hour front desk
  • Concierge
  • Room service
  • Laundry
  • Babysitting/Child services
  • Baggage storage
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Car rental
  • Meeting/Banquet facilities
  • Shuttle service
  • Ironing service
  • Shared lounge/TV area
  • Airport shuttle
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
  • Terrace
  • Garden
Security/Safety
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Kids' pool
  • Fenced pool
  • Swimming pool
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.1
Location:
8.49
Staff:
8.58
Facilities:
8.29
Comfort:
8.32
Cleanliness:
8.27
Maurice
Jul 20, 2025 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 28 m2
1 Full bed(s) Bed
Superior Double Room

Bathroom

Free toiletries, Shower, Toilet, Hairdryer, Slippers, Towels

General

Carpeted, Air conditioning, Safe

Media & Technology

Telephone, Flat-screen TV, Cable channels

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

View

City view
Premiere Double Room
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed
Premiere Double Room

Food & Drink

Minibar

Bathroom

Free toiletries, Shower, Toilet, Private bathroom, Slippers, Towels

Media & Technology

Telephone, Flat-screen TV, Cable channels

General

Carpeted, Air conditioning

Living Area

Desk, Sitting area

Services

Executive lounge access, Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

View

City view, Sea view
Superior Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Shower, Toilet, Private bathroom, Hairdryer, Slippers, Towels

General

Carpeted, Air conditioning, Safe

Media & Technology

Flat-screen TV, Cable channels

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs
Premiere Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Shower, Toilet, Private bathroom, Hairdryer, Slippers, Towels

General

Carpeted, Air conditioning, Safe

Media & Technology

Telephone, Flat-screen TV, Cable channels

Living Area

Desk, Sitting area

Services

Executive lounge access, Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

View

City view, Sea view
Deluxe Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
Deluxe Double Room

Bathroom

Free toiletries, Shower, Toilet, Slippers, Towels

General

Carpeted, Air conditioning

Media & Technology

Flat-screen TV, Cable channels

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs
Deluxe Twin Room
Room Type: Twin
Room Size: 31 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Shower, Toilet, Slippers, Towels

General

Carpeted, Air conditioning

Media & Technology

Flat-screen TV, Cable channels

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs
Presidential Suite
Room Type: Suite
Apartment Suite
Room Type: Suite

FAQ's

Is this Novotel Makassar Grand Shayla pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Makassar Grand Shayla?

Check-in time for Novotel Makassar Grand Shayla starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Makassar Grand Shayla have a swimming pool?

Yes, this Novotel Makassar Grand Shayla has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Makassar Grand Shayla?

Best-rates for the Novotel Makassar Grand Shayla starts from $32 per night with includes TV, Business Services, Wellness Facilities, Spa, Entertainment, Breakfast, Laundry, Parking, Sports/Activities, Guest Services, Child Friendly, Air Conditioner, Pool, Wheelchair Accessible, Security/Safety, Restaurant, Bar, Internet, View, Balcony/Terrace, Accessibility, Transportation/Shuttle with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Novotel Makassar Grand Shayla a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Makassar Grand Shayla wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Makassar Grand Shayla is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Makassar Grand Shayla?

Based on the information reported by the owner or manager, the Novotel Makassar Grand Shayla indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Makassar Grand Shayla?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Makassar Grand Shayla are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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