Quay West Suites Melbourne | Hotel in Melbourne

| 9.0 (1394 Reviews) |  10 Bathrooms  39 Guests
Southbank Hotel | Quay West Suites Melbourne

Hotel in Southbank, Melbourne

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 656 feet away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-yard indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.

Quay West Suites Melbourne is located in Melbourne.

This 77 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Private Pool, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 1394 reviews with the average score of 9 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 77 Bedrooms Hotel if you want to learn more about this RBO place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Quay West Suites Melbourne in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Quay West Suites Melbourne”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Southgate Avenue, Melbourne, 3000, Australia

Amenities

Air Conditioner
Parking
Pool
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Kids' meals
  • Wine/Champagne
  • Bar
  • Special diet meals (on request)
  • Restaurant
  • Snack bar
Parking
  • Accessible parking
  • Private Parking
  • Parking on site
  • Parking garage
  • Parking
Activities
  • Golf course (within 2 miles)
  • Indoor pool (year-round)
  • Steam room
  • Indoor pool
  • Hot tub/Jacuzzi
  • Fitness
  • Fitness center
General
  • Elevator
  • Air conditioning
  • Family rooms
  • Heating
  • Smoke-free property
  • Soundproof rooms
  • Safe
  • Non-smoking rooms
Guest Services
  • Ironing service
  • Express check-in/out
  • Dry cleaning
  • Daily housekeeping
  • Baggage storage
  • Car rental
  • Laundry
  • Room service
  • 24-hour front desk
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Sun deck
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Key access
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Mobile app for room service
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Saltwater pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.53
Location:
9.71
Staff:
9.59
Facilities:
9.16
Comfort:
9.36
Cleanliness:
9.35
Chris
Sep 18, 2025 07:00:00 AM
Review Score:   7
Australia
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Location👍comfy and quiet👍
Negative: TV foxtel free movies dropped out several times due to poor satellite.
Summary: Enjoyed our stay.Would stay again .
See All Reviews

Room Arrangement

Room Info Facilities
One-Bedroom Deluxe Suite with Balcony - Floors 10-15
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Toothbrush, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Shower cap, Shower

General

Ironing facilities, Soundproof, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Iron, Heating, Safe, Key card access, Interconnecting room(s) available

Media & Technology

TV, Pay-per-view channels, Radio, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Outdoor dining area, Patio, Balcony

Kitchen

Stovetop, Cleaning products, Dishwasher, Oven, Toaster, High chair, Coffee machine, Kitchen, Dining table, Wine glasses, Kitchenware, Refrigerator, Washing machine, Dryer, Electric kettle, Microwave

Living Area

Dining area, Desk, Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Fold-up bed, Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Conditioner, Guest bathroom, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Toothbrush, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Shower cap, Shower

General

Ironing facilities, Soundproof, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Iron, Heating, Safe, Key card access

Media & Technology

TV, Pay-per-view channels, Radio, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Outdoor dining area, Patio, Balcony

Kitchen

Stovetop, Cleaning products, Dishwasher, Oven, Toaster, High chair, Coffee machine, Kitchen, Dining table, Wine glasses, Kitchenware, Refrigerator, Washing machine, Dryer, Electric kettle, Microwave

Living Area

Dining area, Desk, Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock

View

Landmark view, City view, View, River view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Fold-up bed, Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 - 9
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Conditioner, Guest bathroom, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Toothbrush, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Shower cap, Shower

General

Ironing facilities, Soundproof, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Iron, Heating, Safe, Key card access

Media & Technology

TV, Pay-per-view channels, Radio, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Outdoor dining area, Patio, Balcony

Kitchen

Stovetop, Cleaning products, Dishwasher, Oven, Toaster, High chair, Coffee machine, Kitchen, Dining table, Wine glasses, Kitchenware, Refrigerator, Washing machine, Dryer, Electric kettle, Microwave

Living Area

Dining area, Desk, Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Fold-up bed, Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Superior Suite with Balcony - Floors 4 - 9
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Toothbrush, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Shower cap, Shower

General

Ironing facilities, Soundproof, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Iron, Heating, Safe, Key card access, Interconnecting room(s) available

Media & Technology

TV, Pay-per-view channels, Radio, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Outdoor dining area, Patio, Balcony

Kitchen

Stovetop, Cleaning products, Dishwasher, Oven, Toaster, High chair, Coffee machine, Kitchen, Dining table, Wine glasses, Kitchenware, Refrigerator, Washing machine, Dryer, Electric kettle, Microwave

Living Area

Dining area, Desk, Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Fold-up bed, Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Studio Room with Twin Beds
Room Type: Studio
Room Size: 36 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Toothbrush, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Shower cap, Shower

General

Ironing facilities, Soundproof, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Iron, Heating, Safe, Key card access, Interconnecting room(s) available

Media & Technology

TV, Pay-per-view channels, Radio, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Cleaning products, Kitchenette, Toaster, High chair, Coffee machine, Wine glasses, Kitchenware, Refrigerator, Electric kettle, Microwave

Living Area

Sitting area

Outdoors

Outdoor furniture, Outdoor dining area, Patio

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Non-feather pillow, Socket near the bed, Feather pillow, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Superior King Suite with Balcony and City View
Room Type: Apartment
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Toothbrush, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Shower cap, Shower

General

Ironing facilities, Soundproof, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Iron, Heating, Safe, Key card access, Interconnecting room(s) available

Media & Technology

TV, Pay-per-view channels, Radio, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Stovetop, Cleaning products, Kitchenette, Dishwasher, Oven, Toaster, High chair, Coffee machine, Kitchen, Dining table, Wine glasses, Kitchenware, Refrigerator, Washing machine, Dryer, Electric kettle, Microwave

Outdoors

Outdoor furniture, Outdoor dining area, Patio, Balcony

Living Area

Dining area, Desk, Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock

View

Landmark view, City view, View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Fold-up bed, Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Deluxe Apartment with City & River Views
Room Type: Apartment
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Toothbrush, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Shower cap, Shower

General

Ironing facilities, Soundproof, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Iron, Heating, Safe, Key card access, Interconnecting room(s) available

Media & Technology

TV, Pay-per-view channels, Radio, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Stovetop, Cleaning products, Kitchenette, Dishwasher, Oven, Toaster, High chair, Coffee machine, Kitchen, Dining table, Wine glasses, Kitchenware, Refrigerator, Washing machine, Dryer, Electric kettle, Microwave

Outdoors

Outdoor furniture, Outdoor dining area, Patio, Balcony

Living Area

Dining area, Desk, Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock

View

Landmark view, City view, View, River view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Fold-up bed, Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Premium Apartment with Balcony - Floors 16 -21
Room Type: Apartment
Room Size: 90 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Conditioner, Guest bathroom, Body soap, Bathtub or shower, Bathtub, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Toothbrush, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Shower cap, Shower

General

Ironing facilities, Soundproof, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Iron, Heating, Safe, Key card access

Media & Technology

TV, Pay-per-view channels, Radio, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Stovetop, Cleaning products, Kitchenette, Dishwasher, Oven, Toaster, High chair, Coffee machine, Kitchen, Dining table, Wine glasses, Kitchenware, Refrigerator, Washing machine, Dryer, Electric kettle, Microwave

Outdoors

Outdoor furniture, Outdoor dining area, Patio, Balcony

Living Area

Dining area, Desk, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Fold-up bed, Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26
Room Type: Apartment
Room Size: 162 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Conditioner, Guest bathroom, Body soap, Bathtub or shower, Bathtub, Towels, Bathrobe, Private bathroom, Toilet, Slippers, Toilet paper, Toothbrush, Hairdryer, Additional bathroom, Shampoo, Free toiletries, Shower cap, Shower

General

Ironing facilities, Soundproof, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Iron, Heating, Safe, Key card access

Media & Technology

TV, Pay-per-view channels, Radio, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Stovetop, Cleaning products, Kitchenette, Dishwasher, Oven, Toaster, High chair, Coffee machine, Kitchen, Dining table, Wine glasses, Kitchenware, Refrigerator, Washing machine, Dryer, Electric kettle, Microwave

Outdoors

Outdoor furniture, Outdoor dining area, Patio, Balcony

Living Area

Dining area, Desk, Sitting area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Fold-up bed, Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Quay West Suites Melbourne pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Quay West Suites Melbourne?

Check-in time for Quay West Suites Melbourne starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Quay West Suites Melbourne have a swimming pool?

Yes, this Quay West Suites Melbourne has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quay West Suites Melbourne?

Best-rates for the Quay West Suites Melbourne starts from $192 per night with includes Restaurant, Balcony/Terrace, Security/Safety, Sports/Activities, Wellness Facilities, Hot Tub, Parking, Private Pool, Transportation/Shuttle, Fireplace/Heating, Bar, Internet, Air Conditioner, Pool, Accessibility, Business Services, Entertainment, Child Friendly, Guest Services, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Quay West Suites Melbourne a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quay West Suites Melbourne wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quay West Suites Melbourne has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quay West Suites Melbourne?

Based on the information reported by the owner or manager, the Quay West Suites Melbourne indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quay West Suites Melbourne?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quay West Suites Melbourne are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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