Sercotel Ayala | Hotel in Bilbao

| 8.9 (3797 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Business Services, Guest Services, and several others. This is a 4 star rated property and has over 3797 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this RBO place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Canciller Ayala, 3, Bilbao, 48008, Spain

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Fireplace/HeatingFireplace/Heating
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • ParkingParking
  • Parking garageParking garage
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
  • Pet friendlyPet friendly
  • Facilities for disabled guestsFacilities for disabled guests
  • Soundproof roomsSoundproof rooms
  • HeatingHeating
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • SafeSafe
  • ElevatorElevator
Guest ServicesGuest Services
  • Dry cleaningDry cleaning
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Express check-in/outExpress check-in/out
  • Tour deskTour desk
  • Baggage storageBaggage storage
  • Pet basketPet basket
  • Pet bowlsPet bowls
  • Vending machine (snacks)Vending machine (snacks)
  • Vending machine (drinks)Vending machine (drinks)
  • ConciergeConcierge
  • Ironing serviceIroning service
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • LaundryLaundry
  • Fax/PhotocopyingFax/Photocopying
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Key card accessKey card access
  • Smoke alarmsSmoke alarms
  • Key accessKey access
  • Security alarmSecurity alarm
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionalsAccess to healthcare professionals
  • Process in place to check health of guestsProcess in place to check health of guests
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • First aid kits availableFirst aid kits available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Mobile app for room serviceMobile app for room service
  • Contactless check-in/outContactless check-in/out

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.5
Location:
9.64
Staff:
9.35
Facilities:
8.84
Comfort:
9.3
Cleanliness:
9.27
Polina
May 14, 2026 07:00:00 AM
Review Score:   10
Russia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Nice comfort room. Everything is clean. Breakfast is ok: fruits, oats, bread, meat, eggs etc We asked for the kettle and they gave it to us, thanks. 10 minutes to Guggenheim Museum, easy access wherever you wanna go. Good AC, comfort bathroom.
See All Reviews

Room Arrangement

Room InfoFacilities
Basic Double Room
Room Type: Double
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Towels, Free toiletries, Shower, Bidet, Private bathroom, Body soap, Toilet, Toothbrush, Toilet paper, Shampoo

General

Iron, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Air conditioning, Heating, Safe, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Toilet paper, Hairdryer, Bathtub or shower, Walk-in shower, Towels, Free toiletries, Shower, Bidet, Private bathroom, Body soap, Toilet, Toothbrush, Bathtub, Shampoo

General

Iron, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Air conditioning, Heating, Safe, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Shower chair, Toilet with grab rails, Raised toilet, Lower sink, Roll-in shower, Emergency cord in bathroom, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Socket near the bed

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Toilet paper, Hairdryer, Bathtub or shower, Towels, Free toiletries, Shower, Bidet, Private bathroom, Body soap, Toilet, Toothbrush, Bathtub, Shampoo

General

Iron, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Air conditioning, Heating, Safe, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

View

View, Quiet street view

Kitchen

Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room amenities

Sofa bed, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed
Double or Twin Room

Food & Drink

Minibar

Bathroom

Hairdryer, Bathtub or shower, Towels, Free toiletries, Shower, Bidet, Private bathroom, Body soap, Toilet, Toothbrush, Toilet paper, Shampoo

General

Iron, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Air conditioning, Heating, Safe, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Quiet street view, Inner courtyard view

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Sercotel Ayala pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sercotel Ayala?

Check-in time for Sercotel Ayala starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sercotel Ayala have a swimming pool?

No, this Sercotel Ayala does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala?

Best-rates for the Sercotel Ayala starts from $177 per night with includes Security/Safety, Fireplace/Heating, Breakfast, Internet, Laundry, Air Conditioner, Pet Friendly, Wheelchair Accessible, Business Services, Guest Services, Child Friendly, Parking, Accessibility with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Sercotel Ayala a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala?

Based on the information reported by the owner or manager, the Sercotel Ayala indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
R3,007
You will be redirected to  
Hot Deal - It has been viewed 0 times today
Not the right fit? Check out our other properties in Bilbao City Centre
Apartment
Map-icon
like-icon10.0
Exceptional
(21 Reviews)
1 Bedroom 1 Bath 3 Guests 700 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
R3,173/Night 7 Nights - R22,203
star-icons-4
Apartment
Map-icon
like-icon10.0
Exceptional
(17 Reviews)
3 Bedrooms 3 Baths 6 Guests 1776.05 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Internet
    Internet
More amenities
R10,262/Night 7 Nights - R71,832
star-icons-3
House
Map-icon
like-icon9.2
Exceptional
(238 Reviews)
1 Bedroom 1 Bath
  • Air Conditioner
    Air Conditioner
  • Internet
    Internet
More amenities
R1,747/Night 7 Nights - R12,229
Condo
Map-icon
like-icon10.0
Exceptional
(8 Reviews)
2 Bedrooms 1 Bath 4 Guests 1184 ft²
  • Oceanfront
    Oceanfront
  • Fireplace/Heating
    Fireplace/Heating
More amenities
R5,515/Night 7 Nights - R38,604
star-icons-3
Apartment
Map-icon
like-icon10.0
Exceptional
(13 Reviews)
1 Bedroom 1 Bath 3 Guests 538.2 ft²
  • Parking
    Parking
  • Internet
    Internet
More amenities
R2,158/Night 7 Nights - R15,096
Apartment
Map-icon
like-icon10.0
Exceptional
(1 Review)
2 Bedrooms 2 Baths 5 Guests
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
R8,470/Night 7 Nights - R59,297
House
Map-icon
like-icon10.0
Exceptional
(12 Reviews)
3 Bedrooms 3 Baths 6 Guests 161.46 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Air Conditioner
    Air Conditioner
More amenities
R3,084/Night 7 Nights - R21,592
Apartment
Map-icon
like-icon9.8
Exceptional
(93 Reviews)
2 Bedrooms 1 Bath 3 Guests 646 ft²
  • Oceanfront
    Oceanfront
  • Fireplace/Heating
    Fireplace/Heating
More amenities
R2,947/Night 7 Nights - R20,625
star-icons-4
Apartment
Map-icon
like-icon10.0
Exceptional
(5 Reviews)
2 Bedrooms 2 Baths 4 Guests 979.52 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Air Conditioner
    Air Conditioner
More amenities
R15,250/Night 7 Nights - R106,739
Apartment
Map-icon
like-icon9.8
Exceptional
(16 Reviews)
2 Bedrooms 2 Baths 4 Guests
  • Balcony/Terrace
    Balcony/Terrace
  • Pet Friendly
    Pet Friendly
More amenities
R3,801/Night 7 Nights - R26,613
star-icons-3
Apartment
Map-icon
like-icon10.0
Exceptional
(5 Reviews)
3 Bedrooms 2 Baths 6 Guests 1140.97 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
R5,094/Night 7 Nights - R35,653
Apartment
Map-icon
like-icon9.6
Exceptional
(17 Reviews)
2 Bedrooms 2 Baths 4 Guests
  • Hot Tub
    Hot Tub
  • Fireplace/Heating
    Fireplace/Heating
More amenities
R2,271/Night 7 Nights - R15,893
star-icons-3
Apartment
Map-icon
like-icon10.0
Exceptional
(3 Reviews)
2 Bedrooms 2 Baths 6 Guests 1011.81 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Parking
    Parking
More amenities
R5,713/Night 7 Nights - R39,995
House
Map-icon
like-icon9.6
Exceptional
(4 Reviews)
4 Bedrooms 2 Baths 6 Guests
  • Fireplace/Heating
    Fireplace/Heating
  • Pet Friendly
    Pet Friendly
More amenities
R10,906/Night 7 Nights - R76,344
Apartment
Map-icon
like-icon9.6
Exceptional
(4 Reviews)
6 Bedrooms 6 Baths 8 Guests
  • Child Friendly
    Child Friendly
  • Security/Safety
    Security/Safety
R10,056/Night 7 Nights - R70,390
Apartment
Map-icon
like-icon9.4
Exceptional
(10 Reviews)
2 Bedrooms 2 Baths 5 Guests 1076 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Kitchen
    Kitchen
More amenities
R4,286/Night 7 Nights - R30,005
Apartment
Map-icon
like-icon9.2
Exceptional
(20 Reviews)
3 Bedrooms 3 Baths 6 Guests 1023 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Kitchen
    Kitchen
More amenities
R5,592/Night 7 Nights - R39,147
Apartment
Map-icon
like-icon9.0
Exceptional
(15 Reviews)
3 Bedrooms 2 Baths 5 Guests 969 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Pet Friendly
    Pet Friendly
More amenities
R11,401/Night 7 Nights - R79,804
Apartment
Map-icon
like-icon9.0
Exceptional
(2 Reviews)
2 Bedrooms 1 Bath 3 Guests 484 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Pet Friendly
    Pet Friendly
More amenities
R7,049/Night 7 Nights - R49,341
Apartment
Map-icon
like-icon9.0
Exceptional
(2 Reviews)
2 Bedrooms 2 Baths 5 Guests
  • Fireplace/Heating
    Fireplace/Heating
  • Kitchen
    Kitchen
More amenities
R4,957/Night 7 Nights - R34,703
Apartment
Map-icon
like-icon8.4
Excellent
(11 Reviews)
2 Bedrooms 2 Baths 4 Guests 915 ft²
  • Oceanfront
    Oceanfront
  • Hot Tub
    Hot Tub
More amenities
R3,539/Night 7 Nights - R24,781
Apartment
Map-icon
like-icon8.0
Excellent
(15 Reviews)
3 Bedrooms 1 Bath 4 Guests 861 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
R3,153/Night 7 Nights - R22,067
Apartment
Map-icon
like-icon8.0
Excellent
(2 Reviews)
2 Bedrooms 2 Baths 4 Guests 775 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Pet Friendly
    Pet Friendly
More amenities
R6,429/Night 7 Nights - R44,999
Apartment
Map-icon
like-icon8.0
Excellent
(1 Review)
4 Bedrooms 1 Bath 6 Guests 926 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Kitchen
    Kitchen
More amenities
R6,296/Night 7 Nights - R44,066