Terasu Riviera Maya Hotel & Spa, en Xcaret | Hotel in Playa del Carmen

9.1 (292 Reviews) |  5 Bathrooms  14 Guests
Xcaret Hotel | Terasu Riviera Maya Hotel & Spa, en Xcaret

Hotel in Xcaret, Playa del Carmen

Terasu Riviera Maya Hotel & Spa, en Xcaret features free bikes, outdoor swimming pool, a garden and restaurant in Playa del Carmen. The property is around 4.7 miles from Playa del Carmen Maritime Terminal, 4.7 miles from ADO International Bus Station and 6.3 miles from Church of Guadalupe. The hotel also provides free WiFi as well as a paid airport shuttle service. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a microwave, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guest rooms include a closet. Guests at Terasu Riviera Maya Hotel & Spa, en Xcaret can enjoy a continental breakfast. Guests at the accommodation will be able to enjoy activities in and around Playa del Carmen, like cycling. Xel Ha is 25 miles from Terasu Riviera Maya Hotel & Spa, en Xcaret, while Cenote Dos Ojos is 29 miles away. Cozumel International Airport is 17 miles from the property.

Terasu Riviera Maya Hotel & Spa, en Xcaret is located in Playa del Carmen.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, Transportation/Shuttle, and several others. This is a good star rated property and has over 292 reviews with the average score of 9.1 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this RBO place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Terasu Riviera Maya Hotel & Spa, en Xcaret in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Terasu Riviera Maya Hotel & Spa, en Xcaret”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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KM 283 acceso 1 Xcaret Fraccionamiento 1, lote 3, Rancho Viejo Xcaret, Playa del Carmen, 77720, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
Parking
  • Free parking
  • Street parking
  • Parking
Activities
  • Spa lounge/Relaxation area
  • Spa facilities
  • Cycling
  • Hot tub/Jacuzzi
  • Spa/Wellness packages
  • Yoga classes
  • Massage
  • Spa
General
  • Air conditioning
  • Non-smoking rooms
  • Wifi in all areas
  • Safe
  • Family rooms
Guest Services
  • Private check-in/out
  • Airport shuttle (additional charge)
  • Express check-in/out
  • Concierge
  • Baggage storage
  • Airport shuttle
  • Tour desk
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Heated pool
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note that the restaurant is open from 06:00 until 22:00 daily.this property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.94
Location:
8.45
Staff:
9.63
Facilities:
9.16
Comfort:
9.34
Cleanliness:
9.39
Armando
Aug 3, 2025 07:00:00 AM
Review Score:   5
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Queen Room
Room Type: Double
Room Size: 27 m2
1 Queen bed(s) Bed
Deluxe Queen Room

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Ironing facilities, Private entrance, Mosquito net, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Microwave, Kitchenette, Coffee machine

Outdoors

Balcony

Living Area

Desk

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Standard King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Ironing facilities, Private entrance, Mosquito net, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Microwave, Kitchenette, Coffee machine

Outdoors

Balcony

Living Area

Desk

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Deluxe King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Ironing facilities, Private entrance, Mosquito net, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Microwave, Kitchenette, Coffee machine

Outdoors

Balcony

Living Area

Desk

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Standard Double Suite
Room Type: Suite
Room Size: 62 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
Standard Double Suite

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Ironing facilities, Private entrance, Mosquito net, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Microwave, Kitchenette, Coffee machine

Outdoors

Outdoor dining area, Balcony

Living Area

Sitting area, Sofa, Desk

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Deluxe King Suite
Room Type: Suite
Room Size: 46 m2
1 King bed(s) Bed
1 Sofa bed Bed
Deluxe King Suite

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Air conditioning, Ironing facilities, Private entrance, Mosquito net, Safe, Smoke Alarm, Iron, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Microwave, Kitchenette, Coffee machine

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

FAQ's

Is this Xcaret hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xcaret hotel?

Check-in time for Xcaret hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xcaret hotel have a swimming pool?

Yes, this Xcaret hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret hotel?

Best-rates for the Xcaret hotel starts from $182 per night with includes Internet, Balcony/Terrace, Parking, Pool, Transportation/Shuttle, Security/Safety, Sports/Activities, Guest Services, Air Conditioner, View, Child Friendly, Ocean View, Oceanfront, Wellness Facilities, Spa, Restaurant, Hot Tub with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Xcaret hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret hotel?

Based on the information reported by the owner or manager, the Xcaret hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Xcaret hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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