Universal's Helios Grand Hotel, a Loews Hotel | Hotel in Orlando

| 9.6 (47 Reviews) |  1 Bathroom
Orlando Hotel | Universal's Helios Grand Hotel, a Loews Hotel

Hotel in Orlando

Mediterranean hotel with 2 restaurants and bars
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Universal's Helios Grand Hotel, a Loews Hotel offers 500 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Show more
 
8505 S. Kirkman Road, Orlando, 32819, USA

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Private bathroom
  • Shampoo
  • Towels
  • Shower/tub combination
  • Toilet paper
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Heating
  • Free cribs/infant beds
  • Iron/ironing board
  • Separate sitting area
  • Phone
  • Desk chair
  • Turndown service
  • Desk
  • Laptop-friendly workspace
  • Connecting rooms available
  • Laptop-compatible safe
Breakfast
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 1-40 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea maker
  • Mini-fridge
Parking
  • Secured self parking on site (USD 36 per night; includes in/out privileges)
  • Free theme park shuttle
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Secured covered valet parking on site (USD 45 per night; includes in/out privileges)
Accessibility
  • Front entrance ramp
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Elevator
  • 11 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk height (inches): 34
  • Elevator door width (inches): 41
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible path to elevator
Activities
  • Theme parks
  • Outdoor pool
  • Lifeguards on site
  • Shopping
  • Arcade/game room
  • Fitness center
  • Hot tub
Entertainment
  • Premium channels
  • Satellite channels
  • 55-inch flat-screen TV
  • Pay movies
General
  • Conference space (3425 square feet)
  • Front-desk safe
  • Vending machine
  • Elevator
  • Spanish
  • English
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Free theme park shuttle
  • Fence around the pool
  • Mini-fridge
  • Outdoor pool
  • Arcade/game room
  • Free cribs/infant beds
  • Pool gate
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Daily housekeeping
  • Wedding services
  • Turndown service
  • Dry cleaning service
  • 24-hour front desk
  • Multilingual staff
  • Concierge services
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool cabanas (surcharge)
  • Lifeguards on site
  • Pool umbrellas
  • Pool sun loungers
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are available for usd 39.38 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 1 to 40 per person covered self parking fee: usd 36 per night (in/out privileges) covered valet parking fee: usd 45 per night (in/out privileges) rollaway bed fee: usd 39.38 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
**valid theme park admission required extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Claire
Sep 2, 2025 02:55:00 PM
Review Score:   8
Summary: Lovely hotel and great perk for early entry to Epic Universe. We had Hotels.com vouchers otherwise I wouldn’t pay the nightly rate as I just didn’t feel this was worth the £500/£600 per night price tag. The hotel was nice, clean but pricey.
See All Reviews

Room Arrangement

Room Info Facilities
Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)
Room Size: m2
4 King Bed, Twin Beds and Double Sofa Bed
Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

General

Bed count minimum 4, No rollaway/extra beds, Number of bedrooms - 2, Sofa bed, Bed count maximum 4, Extra bed count 1, Number of living rooms 1
How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)
Room Size: m2
4 King Bed, Twin Beds and Double Sofa Bed
How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

General

Bed count minimum 4, No rollaway/extra beds, Number of bedrooms - 2, Sofa bed, Bed count maximum 4, Extra bed count 1, Number of living rooms 1
Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
2 Queen Beds
Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
2 Queen Beds
Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Park View 1 King Bed (Dedicated Entrance to Epic Universe**)
Room Size: m2
1 King Bed
Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
2 Queen Beds
Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
2 Queen Beds
Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
2 Queen Beds
Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Celestial Suite (Dedicated Entrance to Epic Universe**)
Room Size: m2
2 King Bed and Double Sofa Bed
Celestial Suite (Dedicated Entrance to Epic Universe**)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Sofa bed, Number of living rooms 1, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
2 Queen Beds
Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size: m2
2 Queen Beds
Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Orlando hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Orlando hotel have a swimming pool?

Yes, this Orlando hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Orlando hotel?

Best-rates for the Orlando hotel starts from $620 per night with includes Child Friendly, Hot Tub, Internet, Kitchen, Laundry, Business Services, Wellness Facilities, Fireplace/Heating, Entertainment, Breakfast, Parking, Wheelchair Accessible, Restaurant, Guest Services, Air Conditioner, Pool, Accessibility, Transportation/Shuttle, Security/Safety, Sports/Activities, Bedding/Linens, Bar, Balcony/Terrace, Toiletries with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Orlando hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Orlando hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Orlando hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Orlando hotel?

Based on the information reported by the owner or manager, the Orlando hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Orlando hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Orlando hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
ZA R10,688
You will be redirected to  
Hot Deal - It has been viewed 19 times today
Not the right fit? Check out our other properties in Orlando
10.0 (17 Reviews)
Cottage
  • Air Conditioner
  • Parking
  • Security/Safety